GroomPod 486 Difficult nail trims and Ozonated oils transcript
Susy the Groomer and Producer (00:13)
Welcome back to episode 486 of the Groom Pod recorded on August 16th. I am Susie the Groomer, and as always, I'm joined by my wonderful co-star Barbara Bird.
Barbara (00:25)
Yo, yo, hey everybody!
Susy the Groomer and Producer (00:29)
Our first appointment today, we are tackling a question from Facebook about a dog having a really tough time with nail trims. Then in B Bird's classroom, we're gonna learn all about ozonated oils. so whether you're looking to level up your behavior knowledge or sharpen your product chemistry, let's talk grooming. But first, a word from our sponsor.
Susy the Groomer and Producer (01:46)
All right, Barbara. So I was very excited about the new AI software and I let the magic editor edit the entire episode last week.
Susy the Groomer and Producer (02:02)
And I hated it. I hated it. So I had to throw it the whole thing out after three days and start again. So I'm halfway through last week's episode. But it'll be up soon, not to worry. But it just turns out there are some limitations and quirks. Like when I tried to have it remove all of our crutch words, all the ums and uhs and stuff like that, it was awful. It was just
Susy the Groomer and Producer (02:29)
disjuncted and not to pulled together and I hated it. And so anyway, AI tools are great. but some people have an interesting opinion about AI. I am doing a mobile grooming roundup as we do a couple, two, three times a year here in the Northwest. And I made an AI flyer because quite frankly I am not an artist. And to put together something
Susy the Groomer and Producer (02:55)
it was difficult and it looked awful and I couldn't get everything in there. And so I did it with AI. Boy, the uproar was crazy. I couldn't believe how upset everybody got. But
Susy the Groomer and Producer (03:08)
It has caused the post to continuously be on top. And we're gonna have more people at this event than we've had in years. There is so much activity and so much interest in our party. And there's a few naysayers, probably about three naysayers who are like, you can't use AI, but even if you use a program like Canva to make a flyer, it's still using AI in the background, whether you know it or not.
Barbara (03:36)
Right.
Susy the Groomer and Producer (03:36)
And so
Susy the Groomer and Producer (03:37)
I made I made my snotty comment, that genie's not going back in the bottle and they had an uproar over that too. But it's true. There's no way it's ever going back in the bottle.
Barbara (03:49)
No, not for me either.
Barbara (03:51)
of course I am just still very set upon chat GTP, although I use chat for more serious stuff, but for just like everyday momentary questions, you know, just random questions that can be about grooming or not. I use
Susy the Groomer and Producer (04:17)
Gemini? Gemini?
Barbara (04:18)
Thank you.
Barbara (04:19)
I use Gemini and I will and I do sometimes use Chat GTP to fact check Gemini. It's very important.
Susy the Groomer and Producer (04:31)
Yes.
Barbara (04:33)
Well it's really important if we're into an area where I cannot be the overseer of what's
Barbara (04:43)
really credible science. Then I asked other AIs to input, and to fact check each other. So that that's always fun. But my chat bot it's so terrific. My chat bot has come up with a an
Barbara (05:06)
an idea for a program that's gonna take us into the world of microbes and fungi and you know and it's sort of like
Barbara (05:20)
our world outside of ourselves. It's gonna be this world view of where grooming fits into the the really, really, really far out big picture. And it's gonna enable me to have these splendid videos of microscopic
Barbara (05:45)
stuff. It's it sounds like a lot of fun. And and my chatbot came up with the idea all by himself. And I said, Yeah,
Susy the Groomer and Producer (05:55)
Cool.
Barbara (05:56)
I and I kind of like brushed it off at first, you know, and he said, Well, and then this, this, this, and this might be a little another presentation about the world we live in and how groomers fit into that. And I said,
Barbara (06:14)
Tell me some more. And he unfolded this whole project.
Barbara (06:19)
it's just a whole new world and I am in it to win it. I'm
Susy the Groomer and Producer (06:24)
Yeah.
Susy the Groomer and Producer (06:25)
I love it.
Barbara (06:27)
And I wouldn't put the genie back in the bottle even if I could.
Susy the Groomer and Producer (06:31)
so a little bit of housekeeping notes.
Susy the Groomer and Producer (06:34)
We're looking for a new sponsor. And if you guys know anybody or connected with any companies or anything, not shampoo companies though, because we're good there. But a different kind of company that you would enjoy hearing an ad from, please private message me or message me in the discussion group so that we can look into it. We're looking for ideas right now for a new sponsor. Anyway, yeah, because our sponsors are so important and we're gonna hear from them
Susy the Groomer and Producer (07:04)
Right now.
Susy the Groomer and Producer (08:32)
We received a question from Colleen Gillespie, who is a longtime listener, and she said, Hi, I am in need of help. I groom a doodle who is terrified of her nails and pads being done. I'm talking whale-eyed terror. She's not aggressive, but she would rather break her leg to get out of a grasp. I have both clippers, scissors, I've tried both clippers and scissors on the pads, and both adremel and nail clippers. I've tried holding her legs in different ways.
Susy the Groomer and Producer (09:02)
and nothing is working. Any ideas are appreciated. We have all had this dog. I've had this dog a thousand times over. Oftentimes it's like a Yorkie.
Susy the Groomer and Producer (09:14)
What'd you say? ha ha! Right,
Barbara (09:15)
I own this dog.
Susy the Groomer and Producer (09:19)
I forgot that. Totally. They would rather twist their tiny little leg off than let you hold it to do the nail trim. And so over the years, I have always wondered what was going on. And I have made this
Susy the Groomer and Producer (09:36)
kind of a drive a drive from my behavior studies. I always want the dogs to have a good, you know, experience with me. It's important how the dogs react to me. I get all butthurt if they don't like me. You know, I think I take it very personally when the dog doesn't like me. Because I don't care if the people don't like me, although that doesn't happen very often either. But I really need the dog to like me. It's very important to me for some reason.
Susy the Groomer and Producer (10:01)
So the idea is to have a calm, comfortable, and cooperative dog who is basically a posable action figure for you. Like you pick its foot up and it doesn't try to pull your foot out of your hand or anything like that. And
Susy the Groomer and Producer (10:19)
I often wonder what is going on in these dogs' heads that they think they can just twist all the way out. And the truth is they've probably been able to get relief from having their nails trimmed by doing this. Like maybe even through the genetics, the whole history of their grooming, they've never been able to be calm for this. So you gotta kind of restart everything. And we talked last week about the legs formula, which is learning environment genetics and
Susy the Groomer and Producer (10:48)
self and the genetics portion of this is pretty strong. Like for instance
Susy the Groomer and Producer (10:55)
If you've got a terrier, like a a Westy or a Scotty, let's say a Scotty, because they all hate their nails being done, and it's and it's fighting you, well, it turns out that terriers love to fight and wrestle. It's like in their genetics that they wanna struggle and have this fun time with you and they think it's part of a game. And the other thing is of course their quicks really long and their nails are usually really short. I don't know if that's a terrier thing, but
Barbara (11:24)
And they're quick
Barbara (11:25)
to bite. Terriers will
Susy the Groomer and Producer (11:27)
They are.
Barbara (11:28)
bite because they're mouth mouthy dogs. They're they're that's part of their genetics too, is that they're mouthy.
Susy the Groomer and Producer (11:36)
Yes, absolutely. And so you've gotta look at that depending on now what in this case it's a doodle. So the genetics are doodle.
Barbara (11:47)
I
Barbara (11:49)
fucked up words
Susy the Groomer and Producer (11:50)
Yeah.
Susy the Groomer and Producer (11:53)
it's hard to, you know, look at genetics for that, but you certainly can look at the history. The history, especially the home routine. Like
Susy the Groomer and Producer (12:04)
What's going on at home? Are you guys trying to trim the nails? Because sometimes, and I noticed this, I had this instant with a brushing dog. Sometimes what they're doing at home is completely effing up what we're doing on the table. They think they're trying to help. They think they want to do their own dog's nails because they want to save the money or they don't want to bring the dog in just for nails or whatever it is. But it's actually making it really difficult for us to do our job.
Susy the Groomer and Producer (12:35)
Also, if there's been trauma, like they clicked a nail pretty decently, and then they panicked, and the dogs they have a long memory, they remember this stuff. And I think that if you've got owners who are not helping us in the way we need them to, that can cause a difficult problem with these dogs. Also, are they living with old people? Because if the dog lives with old people and
Susy the Groomer and Producer (13:02)
You're not a normal old person. I don't even consider you old. You're still fifty years old in my head. What can I say? I can't help it. But oftentimes at the age that we're at
Susy the Groomer and Producer (13:15)
And I'm including myself in that, getting down on the floor and wrestling with your dog isn't always something you just go to. Therefore, these dogs want to play and wrestle, and they sometimes misread what you're trying to do on the table as just a little bit of fun and play because they don't get that at home. So you gotta kind of know what's going on in the house and and how the owners are dealing with the problem. What do they get out of the struggle?
Susy the Groomer and Producer (13:45)
You know what they get out of the struggle? We stop. We stop or we double down on it, one or the other. Either way. So if it's a dog that likes to wrestle and it's a double-down situation, we're gonna make sure we get these nails done. Well, that dog's in heaven because it's just gonna fight even more. If it's a dog that is not good with conflict, it could get really mad. Dogs get mad.
Susy the Groomer and Producer (14:12)
You don't think of it but you can you watch it in their face when they switch over and all of a sudden you see hm and boy, you know you're in for it then. And how about the dogs that's Never had their nails trimmed. That is sometimes a benefit.
Susy the Groomer and Producer (14:29)
You know, if you get to start out with a clean, fresh dog, I just started a puppy the other day. He was like, here, have my foot. here, you want this one? Go ahead. How long will that last though? We don't know. But I'm starting to lay the groundwork for that. Find out what the dog's previous grooming history is.
Susy the Groomer and Producer (14:49)
Because if this dog has gone from shop to shop to shop, or in the vet, and then to the shop, and then to a different groomer, and there's no consistency, that's not easy for the dog. Sometimes they will act out because they're not comfortable with the person who's handling them. I think a relationship is really important with a dog that has a difficult time with grooming. You need to be the same person all the time. You need to be consistent. You need to be predictable for these dogs.
Susy the Groomer and Producer (15:19)
So we get the dog on our table and it starts fighting. If the dog's fighting you, you gotta change something you're doing. Because whatever created it doesn't matter. You've got to come up with a better approach. You've got to do something differently than you've been doing. So let's talk about some of the things we can do differently. We can start with using a different tool. What's your favorite tool for nail trims, Barbara?
Barbara (15:46)
I like the orange handled scissor nail clippers. I I think it's important to use clippers that don't make a big snapping noise because sometimes that is a trigger for this nail fearing stuff.
Barbara (16:09)
so those nail clippers I used just for decades. They were my favorite when I started and my favorite when I finished. I don't like the the kind there where the blades move forward. I like the scissor, the
Susy the Groomer and Producer (16:26)
The guillotine.
Barbara (16:27)
guillotine. I don't like those kind. I can't I can't aim very well with those, sorry.
Susy the Groomer and Producer (16:36)
I'm with ya. I don't like those either. I like pliers, the plier type. I also use a smaller nail trimmer than probably most people would. I don't use the big orange ones, I use the littler black ones for most of the dogs. But I
Barbara (16:50)
Right. Yeah, I use the smaller
Barbara (16:53)
ones too. I try to avoid those big ones. I just have for really large tough nails.
Susy the Groomer and Producer (17:02)
It's important that your nail trimmers be sharp. Because
Barbara (17:05)
Amen.
Susy the Groomer and Producer (17:05)
if you squeeze in that nail and it it hurts when you squeeze the nail. You think it's just a nail, but it it's got feelings in there and stuff and it hurts. So use really sharp nail trimmers and gosh they're cheap. If your nail trimmers aren't good, either get sharpened or toss them.
Barbara (17:23)
I totally agree with that.
Susy the Groomer and Producer (17:25)
My favorite though is the Dremel. If I can Dremel nails, I like that best. But sometimes I have a difficult time holding the foot in a good spot to Dremel.
Barbara (17:37)
For long enough to dremel.
Susy the Groomer and Producer (17:39)
Yes.
Barbara (17:40)
That's my problem, is you have to hold the foot longer with the Dremel. I can really snip quickly. But dremeling is a longer process so there's that.
Susy the Groomer and Producer (17:56)
I will say that the Whitman
Susy the Groomer and Producer (18:00)
Diamond bits for the Dremel are the cat's pajamas. They don't pull hair. They cover the shaft with a tube. So there's no spinning to get caught in hair. And they hold their sharpness really, really well. So I struggled for years with those sanding bands, I didn't want to spend the money for the Whitman one. And I tried some other cheaper ones and I'm like, these
Susy the Groomer and Producer (18:25)
diamond stupid nail butts are lame. They're mashugana, they're yucky, they don't work. I don't know what's wrong with them. Well, it turns out that you've got to have the right one. And spend the money on the Whitman's one. Hey, there's a sponsor. Their Dremel
Barbara (18:38)
Yeah.
Susy the Groomer and Producer (18:39)
bits. Yeah, and and it does a great job. And one my suggestion about Dremeling is Dremel the outside around the nail first and then take off.
Susy the Groomer and Producer (18:51)
the center and it's a little bit quicker that way. So you kind of take the shell off and then do the center. That's my favorite.
Barbara (18:58)
I really
Barbara (18:59)
trust Ralph Whitman with with those kinds of tools because he's comes from a sharpening background and he's kind of tool engineer in that sense. he's a re very reliable source for good tools.
Susy the Groomer and Producer (19:19)
Here's one that we have talked about in the past. Of course we've talked about everything in the past. What can I say? the timing at which you do the nail trim really matters. especially as a mobile. You know, I like to do the nail trim first so that I can get it over with. And if there's any bloodletting, then I can deal with it before the dog goes back into the house with the white carpet, because that's
Barbara (19:40)
And I just agree.
Susy the Groomer and Producer (19:41)
Well, that
Susy the Groomer and Producer (19:43)
This is just what I'm talking about. This is just for moguls. This is the way I like to do that for that reason. But I do not always do it that way because the dogs don't react to that. And it's like starting off with a fight. Here, put your dukes up. I'm gonna do your nails first. And you start shh.
Barbara (20:01)
I I know, like
Barbara (20:01)
why why go for the hardest thing for them to tolerate first? I like to do it at the end
Susy the Groomer and Producer (20:09)
It sets a precedent, he said.
Barbara (20:10)
and then they know that as soon as they live through this it'll be all over, you know.
Susy the Groomer and Producer (20:17)
Yep.
Susy the Groomer and Producer (20:17)
I oftentimes choose to do the nails the very last because if you don't start a fight, then you're not fighting. It's great. You'd go through the whole groom, everything's peachy keen. Then you do last. Another place that really I find is great distraction, in the tub. It's just different
Barbara (20:36)
I've done that.
Susy the Groomer and Producer (20:37)
and I usually do it after the dog is wet, 'cause then they're all thinking about that. I've had a bath.
Barbara (20:41)
Right. When the nails
Barbara (20:42)
are wet too, because when the nails are wet they're some somewhat softer, they're a little bit easier to slice off the tip.
Susy the Groomer and Producer (20:51)
And then as far as the process of doing the nails, I am a big proponent of
Susy the Groomer and Producer (20:59)
name and explain. So when you're doing the nail trim, you're gonna tell the dog. I'm going to tell the dog, you don't maybe necessarily do this, but I'm gonna tell the dog you ready for the nail trim? And I'm gonna show them the clippers and I'm gonna let them smell the clippers so that they're ready. Then I'm gonna pick up a foot and I'm gonna say snip before I snip the nail. So I go snip, clip, snip, clip, so that they're actually ready for the moment I'm gonna trim the nail. And I find that
Susy the Groomer and Producer (21:28)
That's very helpful
Barbara (21:29)
Yeah.
Susy the Groomer and Producer (21:30)
and I find that they learn the words and it can also backfire because the dog can go, it's gonna snip, my god, my god.
Susy the Groomer and Producer (21:39)
because I'm a name and explain person and I talk to the dogs the whole time, then I'm I'm explaining the nail trim. But if the dog is fighting and pulling the foot away, it's possible they're out of balance. It's hard for them to stand. So giving them a little additional support in my way in my table, I've got the table divider, and the dogs can actually lean against the table divider and it gives them a little more stability, plus I'll put a belly straight.
Susy the Groomer and Producer (22:03)
strap and a T-strap, you know, through the legs and under the belly so that the dog is supported that way. Cause some of these oldies, they can't stand on three legs very comfortably. So part of the pulling is for that. In this case it's a young dog. That's probably not what's going on. But make sure to keep the dog's foot as close to the table as you can so you don't throw off their balance more than you need to.
Barbara (22:25)
So
Barbara (22:25)
do you ever do you ever do a smaller dog in your lap?
Susy the Groomer and Producer (22:32)
Yes, that's another great way. Yep. I I it it's funny.
Susy the Groomer and Producer (22:38)
Because both of my cats are really awful unless I do them in my lap. I can do them in my lap. If I try to do them standing on the table with a lick mat or something like that, they're like, excuse me, no. But if they're in my lap all cuddle in and I just sneak a nail out and cut it off and do them one at a time. That's another thing you can do. You can do one nail, put the foot down and go somewhere else. But you have to remember to go back and finish all the nails, because I have left a nail or two once once or twice by doing
Susy the Groomer and Producer (23:07)
That. But you gotta really read the dog. If the dog says, I'm out of balance, do something that will help them become in balance. If the dog is afraid of the snip, do something that makes them more aware of the snip. dogs do not like to be surprised. So don't think you're gonna just grab that foot up and snip that nail without the dog being aware that's what you're gonna do. That is gonna get them to be very defensive.
Barbara (23:31)
Yeah, you can get bit that way.
Susy the Groomer and Producer (23:34)
I agree. like I said before, if you're doing something and the dog is fighting it, change something in the way you're doing it. Because what you're doing isn't working for that dog.
Susy the Groomer and Producer (23:45)
Oftentimes I find problems with nail trims originate with us. It's the way we're holding, the strength of our hold, the speed we're going through because this is our regular day and we're gonna do a hundred nails today because that's just a regular day. The dog doesn't see it that way. This is their experience. You gotta honor it, you know. So check yourself.
Barbara (24:08)
Hmm.
Susy the Groomer and Producer (24:09)
Check how you're holding.
Barbara (24:11)
Yeah, and check that you're not pulling the leg out from the side of the dog 'cause it's so easy to do that and it's really way more uncomfortable for the dog, especially those back legs. You know, you've gotta make sure you're d lifting it up straight, not just pulling it away from the side of the dog because
Barbara (24:39)
the joints don't work that way and the even with the front legs you can pull the foot behind and do it from behind but it's hard to see the quick when you do in it from the bottom of the foot. just keep that in mind. It's it's an option but it's not a real good one.
Susy the Groomer and Producer (25:02)
Right.
Susy the Groomer and Producer (25:03)
And with the dog's nail, this is a dog nail right here. That's a dog nail. If you cut it at this angle rather than straight up and down, you're gonna get more nail off. Not not that way. That way. Here's the dog nail. You're gonna cut it in an angle like this instead of like this. If you cut it like this, the nail's gonna be shorter. I know it's hard to see because I don't have a very good nail. But angle it towards the dog's body as opposed to away from the dog's body.
Susy the Groomer and Producer (25:33)
body and you'll get a little bit shorter nail without coming under the quick, which is on the bottom side. So you can angle it so that the quick is a little bit longer. And then that'll wear off as the dog walks around a little bit and recede a little bit. Have you ever found nails to recede from more frequent nail trimming? Have you found
Barbara (25:50)
No, no.
Susy the Groomer and Producer (25:51)
the quicks to recede? Me either. I think that's a myth.
Barbara (25:53)
I I think that's a
Barbara (25:55)
I think that's a grooming fallacy, a myth
Susy the Groomer and Producer (25:59)
Yeah.
Barbara (26:00)
that was established and we we have repeated it and we have said, Well, if we could do it more often, we could get that quick to recede. Now you can do it every week and it it's not gonna make any difference. And once the quicks extend, like with my fourteen year old Maltese.
Barbara (26:23)
That's it. You got it long, quick, you're gonna have longer nails I almost can't do n Marco's nails without hitting one.
Susy the Groomer and Producer (26:31)
Right. And that happens. That that's a dog then that I would probably try to do at the beginning so I wouldn't send it back into the house bleeding. I hate that. It is the worst as far as a mobile groomer to send a dog in
Susy the Groomer and Producer (26:44)
and then ten minutes later they're like, Harry's bleeding all over the house. What do we do? And then you either have to go back with the quick stop or tell to use some cornstarch or maybe some flour and some pressure and
Barbara (26:53)
I had a I had a
Barbara (26:55)
German shepherd dog once. He was belonged to the parents of a regular client. He came in, he was an older dog, and they wanted just a nail trim. And the old man and the old woman sat down in my two chairs that I had out there and I proceeded and I hit a quick right away. And it took me like forty minutes.
Barbara (27:21)
to stop the bleeding. I mean, I didn't n no the dog was a bleeder and they didn't warn me about that. They didn't even know about that. And the husband almost fainted because he there's so much blood. it was a freaking nightmare that's still implanted in my brain and I'm still feel bad about it
Barbara (27:48)
it was worse than a tongue nick. I d then and then
Susy the Groomer and Producer (27:52)
It's traumatic.
Barbara (27:53)
and then they said, yeah, well we had him up on the mountain yesterday and he was climbing down the hills that were made of shale. So the dog had already just like messed up his nails and his feet.
Barbara (28:08)
the bottoms of his feet really badly. And they they were like way behind the nails done before they went camping, not after. Well, we'll take him on the mountain and he'll wear his nails down. Right? We'll well not take him up
Susy the Groomer and Producer (28:26)
Right, that's a great idea, and then we'll take him in to get his nails trimmed.
Barbara (28:30)
It was it was horrible. that poor old man I'm having to do first aid with the dog and then first aid with the the dude too.
Susy the Groomer and Producer (28:40)
dogs
Susy the Groomer and Producer (28:41)
that are kept like for instance live in a cement run part of the time and their nails are so worn off, that quick never recedes back into the nail. It just makes a raw end of the nail. I mean you look at like a Scotty nail, you flip it over and you just see quick all the way there all the time. That must be uncomfortable for the dogs. I don't know. Anyway, that's how nature builds them, so it must be the right way, but gosh. Yeah, you get one of those
Barbara (29:06)
I happen
Barbara (29:09)
to think that nature fucks up sometimes. I that's how that's how I am.
Susy the Groomer and Producer (29:12)
Well, platypus.
Susy the Groomer and Producer (29:16)
Yes. I
Susy the Groomer and Producer (29:18)
feel very strongly, as you all know, of using good table support systems, including the groomers helper, the lips. I also use a muzzle when needed because the nails can hurt and quicking can hurt. And if you have a reactive dog, their first instinct is gonna be to go for your hand. Just because. I mean it's not like you're doing anything wrong, but if it hurts, they're gonna go look for it or look at it or bite it or whatever.
Susy the Groomer and Producer (29:46)
If you're questioning whether the dog is gonna strike at you or not, go ahead and attach that front neck to the post so it can't get to you. If in fact it can get to you, put the muzzle on just for the nail trim. I always personally start without a muzzle and give the dog a chance to show me that it's reactive, even if it's been reactive in the past. I don't immediately put a muzzle on. I will wait and give them a chance to be good because eventually if you
Susy the Groomer and Producer (30:13)
You don't quick and you don't hurt when you pull their leg out or back or front or that kind of stuff, and you don't surprise them.
Susy the Groomer and Producer (30:21)
They will eventually get a little better. I've only ever had one dog that did not progress, and it's because it was so badly constructed with the fiddle front that the only way I could comfortably do the dog was with the dog's head in a groomer's helper and the lip so it was cross tied. And then very, very carefully because the shoulder joints were so horrible and the wrist joints were so horrible, I crossed the dog's leg under its body because that's the
Susy the Groomer and Producer (30:51)
natural way the dog's leg went. So you've got to also maybe take that into consideration. Sometimes I do the nails underneath the body on the opposite side because it's more comfortable for the Shih Tzu Havanese oddly shaped front ends. So that's an option too. I'll put the muzzle on like I said I'll cross tie. I I offer all kinds of support for the dog to make it comfortable including an anti-fatigue mat, especially for those old dogs who can't really stand on
Susy the Groomer and Producer (31:21)
three legs comfortably and sometimes I can use treats sometimes
Barbara (31:29)
That was my next question.
Susy the Groomer and Producer (31:31)
Rarely but sometimes. And of course I've got the million dollar treats. I've got freeze-dried liver, so it's a single ingredient. It doesn't really affect skin problems and every dog that I've met, with the exception of maybe a couple in all these years, love it. They don't always love it for their humans, but they love it for me. They're like, That's the grooming treat and it's it's gold. So I will use a treat if I can. I will also use a lick mat.
Susy the Groomer and Producer (31:58)
if it works with some peanut butter spread in it or some frozen dog food and sometimes I'll have the owner provide that so that I'm not messing with the diet dog. But and medications too, if you need a little take the edge off. But I'll tell you with medications, they'll instantly react to it and then
Susy the Groomer and Producer (32:17)
It's they've gone past the medication. It's like Valium. You give Valium and then the minute there's any stress the Valium is non existent. I'm not a proponent of doing drug dogs because I'm a drug addict myself and I know what it's like to be on drugs. And those were drugs that I chose to take. if somebody were to give me drugs I didn't know I had like I always had this secret idea
Susy the Groomer and Producer (32:39)
to put some acid, this is back when I was naughty, put some acid in the community coffee cistern to put a little acid in there and watch everybody see what what happened But I never did it. But the idea of
Barbara (32:52)
That's really
Barbara (32:53)
a mean thing to do because it's hard enough green acid when you know what you're in for. You know, but
Susy the Groomer and Producer (32:56)
I was mad. Indeed, 'cause
Barbara (33:03)
come upon you and the walls melt
Susy the Groomer and Producer (33:06)
Yes.
Barbara (33:07)
and that kind of shit. You know, like that
Susy the Groomer and Producer (33:11)
Sorry. Just thinking about that though. Think about it if you were a dog and all of a sudden you feel out of your out of your body, out of sorts, but you don't know why. And then all of a sudden somebody comes at you with a nail trimmer. I don't think that's the way to go.
Barbara (33:27)
I don't either. I never liked doing the drugs, but there were a couple of that had their little medication that they took at home before they came for grooming. Just anti anxiety stuff,
Susy the Groomer and Producer (33:40)
Yep, C B D.
Barbara (33:42)
not anything super out
Susy the Groomer and Producer (33:44)
Right.
Barbara (33:44)
of out of body stuff, but
Susy the Groomer and Producer (33:48)
Like maybe
Susy the Groomer and Producer (33:48)
a Benadryl or maybe some C B D or something like that might help on a dog that re Like I have a big Akita mix that does fine with C B D. He comes in all mellow. He's like, hey dude, man. Okay, I got two more things. Two more things. sometimes the owner is great at helping.
Susy the Groomer and Producer (34:16)
Not every owner is great at helping, but sometimes it really makes a big difference, especially for those little teeny tiny foot-sized dogs. If the owner can safely hold the dog and you can get a nail out down the bottom and do it that way, I do chihuahuas that way, sometimes dachshunds that way.
Susy the Groomer and Producer (34:36)
because it getting their low bodies enough off so that I can see well enough. Also, light. I wear a headlamp when I do nails because I want extra light so that I can really see. Sometimes I wear my headlamp with my magnifying glasses. But get a good view. Don't ever snip anything you cannot see with your eyes, because that's how dangerous things happen. So get the owner involved. Make sure that they know that sometimes their dog might pee if they get nervous.
Susy the Groomer and Producer (35:06)
because I had a chihuahua pee all over a lady once. I hadn't even touched the nail. The dog was in her arms and she just let go.
Susy the Groomer and Producer (35:17)
So tell them to wear decent clothes if you're gonna have them help them. Have you have them help you and make sure they're not going to be a hindrance to the pro to the process. Sometimes they're a hindrance. Teach them correct restraint techniques. Don't just expect them to hold the dog and you not to get bit. Really show them how to hold the dog against their body and keep the head away from their face. And because they're gonna think they're not gonna get bit, but it's certainly possible that if an owner is restraining a dog.
Susy the Groomer and Producer (35:47)
while you're doing a procedure, they're at risk.
Barbara (35:50)
The only bit.
Barbara (35:51)
Yeah, yeah. I I
Susy the Groomer and Producer (35:53)
Teach him to be good.
Barbara (35:54)
I used to do a a few regular like Chihuahua small dog nail trim only's and people would come in and I they would sit down in one of my two chairs that I had out there and I would bring a towel and they would wrap the dog in the towel.
Barbara (36:17)
and hold it the towel was a both a calming mechanism and it helped hold the dog and it also just helped to minimize the stress and if they peed that you had the towel right there. So you know like that
Susy the Groomer and Producer (36:36)
Yes.
Barbara (36:38)
was that always worked and
Barbara (36:42)
You know, one of the one of those Chihuahua customers who was a big tough biker broke down and cried when I closed shop and moved away because he didn't think anybody could do his baby's nails like I did.
Susy the Groomer and Producer (37:02)
That's so sweet. I love stories like that.
Barbara (37:05)
No
Barbara (37:05)
I know, he was just a real toughie too
Susy the Groomer and Producer (37:08)
Okay, my last d discussion point here is break up the appointment. Like when you're in the appointment, do the nails, you know, one foot here, one foot there, break it up while you're going through the process. But you can also have the dog come in for a separate nail trim. So you're not doing any of the other things. You're just gonna do the nails on that visit.
Barbara (37:31)
I've done that with cats.
Susy the Groomer and Producer (37:33)
Yes. And the other thing you can do is send the dog to the vet for the nails. This is a mixed result because
Susy the Groomer and Producer (37:46)
Some dogs need a lot of grooming and the nail trim is a deal breaker for them. So if you send the dog to the vet for a nail trim, and when I do that for someone, it means I've tried all of the things we've already talked about, and I think this is the best solution for the dog. In my case, I have a dog that belongs to my nephew who has really bad elbows and I mean bone chips and malformed and all this, and she's a young dog. So restraining her
Susy the Groomer and Producer (38:14)
even with my nephew who I've taught how to restrain, it's just a no go for her. It is an absolute deal breaker. It makes her not want to get in the grooming van and I never want that.
Susy the Groomer and Producer (38:25)
So we've talked about it and instead of me doing the nails, I do everything else, and then the dog has a separate visit at the vet for the nails. I don't know what happens back there. I mean I've been back there, I know what happens, but in in this particular case, I've never worked at their vet. So I'm not sure if they tag team her, lay her on the floor or whatever. It's not my preferred method. I would rather teach her to be good, but I am so afraid of creating more pain for this dog.
Susy the Groomer and Producer (38:53)
during the grooming process, I have chosen to send that dog somewhere else. And it's working. The dog loves her grooming. She hops into the van, she hops up on the table as best as she can with her bad elbows. And we never there's no conflict and she loves me. Then j every once in a while, not not every month, but when she needs it, 'cause she's fairly good walker, so they walk a lot. She goes in and gets her nails trimmed there. I have probably two dogs I do that with and it just makes it so that I'm not
Susy the Groomer and Producer (39:23)
the enemy every single time. I'm actually the dog's friend. I'm the staff. I'm that dog's staff. I want it to love me. I want it to give me good results. I want it to give me a kiss when we're done. You know, I want it to run back to me when I let it go. So that it's perfectly acceptable to send the dog to the vet for the nails. Make sure the owner understands
Barbara (39:43)
Okay.
Susy the Groomer and Producer (39:44)
why.
Susy the Groomer and Producer (39:46)
and if not that, then there are also dogs that do not need their nails trimmed every time. So don't feel like you have to trim a dog's nails, like that Scotty where the quicks are already exposed.
Susy the Groomer and Producer (40:03)
You don't need to trim that dog's nails at all. Probably ever. Just check them every time. But let the owner know your dog does not need its nails trimmed this time. I did not trim the nails. I'll get them next time. It's because they were just short enough. So communicate, communicate, communicate. Talk to the dog, talk to the human.
Susy the Groomer and Producer (40:24)
Use your all of your tools in your arsenal and make sure that you're not creating trauma for the dog if you can help it. All right. Anything you'd add? Did I do it?
Barbara (40:37)
Good tutorial, Susie. Yes.
Susy the Groomer and Producer (40:39)
Yes, okay.
Susy the Groomer and Producer (40:41)
Time for a break and then we're gonna come back and we're gonna have to put on our thinking caps and our lab coats because we're going into B-Bird's classroom.
Barbara (40:49)
Yeah.
Susy the Groomer and Producer (41:33)
Barbara, I honestly don't know much about this topic at all. So I'm gonna sit back. I'm already wearing my thinking cap and my lab coat. I'm gonna let you teach me all about ozonated oils, and we're gonna invite our listeners to join along. So here you go, have a microphone.
Barbara (41:51)
I've had a little adventure with the use of ozonated oils, and so I thought I would present them to our groom pod folks. because this is an important thing that may become more
Barbara (42:15)
Practical in the future. But ozonated oils are something that were used before antibiotics were created to heal wounds and skin problems, and were used in people medicine on the battlefield with veterinary medicine, and they sort of were.
Barbara (42:42)
Surpassed and outdated once antibiotics hit the scene, except that they're they maintained usage in Europe. So they didn't fade as as totally as they faded here. But now that we're faced with a global crisis of antimicrobial resistance and many
Barbara (43:12)
People and animals are becoming resistant to the treatments that we have available, which is causing unnecessary deaths. Umated oils are becoming of more interest to us globally. So it's simple ozonated oils are very simple.
Barbara (43:40)
They are simply vegetable oils through which ozone has been they've been like treated with ozone for several hours to where the ozone becomes incorporated into the oil. And when that happens, they the oil creates other things that then
Barbara (44:09)
ward off infection and and so on. I'll show you a slide on how ozonated oils work. But first let's look a little bit at the history. Because ozonated oils were ozone itself was first discovered in eighteen forty by a a Swiss chemist and he was working with electricity and stuff like that.
Barbara (44:38)
And he noticed that he created this gas that smelled bad and he named it
Susy the Groomer and Producer (44:46)
Ha ha.
Barbara (44:48)
yeah, the ozone smells bad. I gotta tell you, in the get-go, it's icky. I mean, we smell it a little bit after
Susy the Groomer and Producer (44:56)
Mm.
Barbara (44:58)
a a rain. I don't know if you've ever smelled ozone in the air, but it's a really
Barbara (45:05)
singular smell. it's the only thing that smells like it, which is ozone.
Susy the Groomer and Producer (45:14)
I can smell it like my memory, I can smell what it smells like, but it is kind of undescribable.
Barbara (45:21)
It's sort of metallic-y, little female metallic.
Susy the Groomer and Producer (45:24)
Yes, I was just gonna say a little chemical.
Barbara (45:27)
Yeah, it smells a little chemical. well, it's really fairly natural. I mean, compared to antibiotics, which are just, you know, like science fourth generation.
Barbara (45:45)
this is old stuff. So ozone entered medicine in Europe in the eighteen nineties. Now that's a long time ago. And the ozonated oils were discovered and developed by Tesla, the same as the car
Barbara (46:05)
Nicola Tesla.
Barbara (46:07)
was an amazing th engineer and he he invented he was an inventor and he invented the first ozone generator that you could use to create ozonated oils and he was the first one to
Barbara (46:32)
come up with a therapeutic oil. He recognized the therapeutic potential of ozonated olive oil. And olive oil was the first oil that was used, but many different oils have been used. the most popular ones are olive, sunflower, and coconut oil. but now
Barbara (46:59)
even argan oil, it just takes a vegetable based oil to to take on the ozone and it gives it gives us a means of applying the ozone because ozone is a gas you can't like put that in a bottle. but you can
Barbara (47:24)
make a bubbler and make a water. You could even make a bath. it's been used ozonated water has been used to clean vegetables and in food food work. But if first of all, I just wanted to give a shout out to Nicola Tesla.
Barbara (47:49)
because there's a lot going on with this dude before he was his name was used as this crazy car. Okay, so in practice ozonated oils became the go-to for minor and even somewhat substantial injury topical topical treatments of burns and
Barbara (48:17)
Cuts in wound care, wounds, bullet wounds, ulcers, skin infections, and
Susy the Groomer and Producer (48:26)
All kinds of stuff.
Barbara (48:28)
yeah, all kinds of stuff. It has a lot, lot of different applications. And they were used extensively in the early nineteen hundreds and through the nineteen forties. Well, in the nineteen forties, antibiontics kind of
Barbara (48:47)
came up and took center stage. And the the rise of synthetic antibiotics shifts medical priorities. And ozinoid oils kind of remained in use but were shuffled off to the alternative medicine category, right? So that and that was my original
Barbara (49:17)
impression of ozonated oils is that it was kind of woo-woo alternative medicine stuff. And I had it just a a kind of bias against oxygenated stuff because that was there was a trend in the
Barbara (49:44)
early nineteen hundreds towards using oxygen as a healing thing, item, gas. so now there's a reason for ozonated oils to kind of emerge or reemerge and to revisit the potential there. And that's
Barbara (50:08)
The problem that we have with antimicrobial resistance. Let's be clear: the body of the animal or person is not resisting the antibiotics, but the bugs, the microbes on the body of the animal or person are resisting the antibiotics.
Barbara (50:39)
pathogenic microbes have ability to protect themselves from antibiotics. And once that happens, it's really hard to to heal something. An example are biofilms. We've had biofilms in our mouth when you've had, you know, like
Barbara (51:05)
caked down tartar. That's a biofilm.
Susy the Groomer and Producer (51:08)
Uh-huh.
Barbara (51:09)
That's actually a
Barbara (51:15)
Icky thing. Icky. Very, very icky. Well,
Susy the Groomer and Producer (51:18)
Yeah. Gross.
Barbara (51:21)
the ocinated oils
Barbara (51:23)
I'm not too sure whether they can actually they can prevent biofilm forming, but I don't know that whether they can really break through a biofilm. But modern science is revisiting ozone scientific studies confirm that ozonated oils are
Barbara (51:48)
have broad antibacterial, antimicrobial, anti-inflammatory and wound healing properties. And this is very important because unfortunately, once we established the the the kind of ten most popular antibiotics, there was no research done to develop more.
Barbara (52:16)
So we don't have substitutes for the antibiotics that are being resisted to and nothing is more sad than to have a person or a a pet die because the treatment wasn't couldn't be effective. And there's
Susy the Groomer and Producer (52:40)
So is this
Susy the Groomer and Producer (52:40)
the kind of a thing that we would choose to do before an antibiotic or before a medicated shampoo? We would try this ozonated oil?
Barbara (52:50)
I only know of one person that has really for years utilized ozonated oils, and I think we'll have Michelle Knowles come on and talk with us and she can explain how she uses it. Rather than have me, I'm gonna tell you this about myself and
Barbara (53:17)
Many of our listeners will remember that I've been having for over a year, year and a half now, really bad yeasty skin with my two Maltese. And it came kind
Susy the Groomer and Producer (53:32)
Yes.
Barbara (53:32)
of like out of nowhere. I tried several different things by myself, including Dead Sea Salt.
Barbara (53:41)
and clay and alternative kind of stuff and nothing stopped it and my dogs just kept getting worse and worse and the veterinary bill the I just went to the vet one time and they just gave me an antibiotic and ApoQuil to stop the s the itching.
Barbara (54:05)
And that would seem to clear it up in about two weeks. And then boom, just started all over again. So and this has been other people's experience too, that the antibiotics and the apoquil work but it doesn't keep the yeast from reoccurring and reoccurring. So
Barbara (54:30)
Finally I gave up on that. I wasn't gonna go back and have another four hundred dollar vet visit and and come home with antibiotics and elpaquil. I remembered about ozonated oils and I looked on Amazon and found that there are ozonated oils that look like they're
Barbara (54:53)
manufactured under decent circumstances, right? Not backyard breeders, so to speak.
Susy the Groomer and Producer (54:58)
Right.
Barbara (55:04)
because technically you could have an ozone machine and a tank of oxygen and you could make your own ozonated oils, but it would just be a a huge giant pain in the ass.
Susy the Groomer and Producer (55:17)
And a mess, I'm sure.
Barbara (55:20)
So
Barbara (55:20)
so better to let the experts who have been doing this for years probably didn't just start recently, but have all along been dealing with ozone and and stuff. Let them manufacture the ozonated oil. I bought a about twenty-five dollar tiny little two ounce jar of ozonated sunflower oil.
Barbara (55:50)
And I I started putting the ozonated oil directly on the little scabby areas where they were the scabs were attached to the skin. Because when the when when it's when the yeast is dying, the scabs release from the skin and then just kind of are in the coat. But I've you know, like I can look with my little hand dr held dryer and see
Barbara (56:19)
which spots are really inflamed underneath the scabiness and the scabs are really firmly attached to the skin. I just applied straight on ozonated oil to that. and it smelled I don't like the smell, but what do you want? Yeast
Barbara (56:42)
smelling like everybody smells like Cheetos or do you h withstand a little ozone? You know, it is a cleaning smell kind of in a way.
Susy the Groomer and Producer (56:54)
I would like to have my dog smell like Cheetos, but it's Fritos that they smell like. They're not orange and smell like cheese. Yes. Yep.
Barbara (57:01)
Okay, thank you. Cover chips.
Susy the Groomer and Producer (57:07)
Corn chips.
Barbara (57:09)
George. So
Barbara (57:10)
so there's a resurgence of interest in alternative ways to deal with infection, alternatives to antibiotics, because the antimicrobial
Barbara (57:27)
resistance ultimately leads to antibiotic resistance, which is tragic and it's scary and it's worldwide. It is an identified global crisis as identified by One Health
Susy the Groomer and Producer (57:45)
Yeah, it's bad. It's bad.
Barbara (57:45)
And then Yeah, you know
Barbara (57:48)
the the global health people. and so it
Susy the Groomer and Producer (57:52)
Put away
Susy the Groomer and Producer (57:52)
your chlorhexidine. Put it away.
Barbara (57:55)
Yeah, put it away, please. but that's another topic and w we will continue to mention that.
Barbara (58:02)
is a little AI generated teaching tool of how ozonated oil works.
Barbara (58:13)
So we see the ozone O3, three little oxygen molecules together, that's ozone O three, the carrier oil. They put it together and you have a reaction which creates ozanoids, peroxides, and hyperoxides.
Barbara (58:37)
And the key point there is that those ozanoids, peroxides, and hyperoxides release active oxygen slowly. So they provide ongoing antimicrobial activity. So that's why I put the ozonated oil liberally on the yeasty patches.
Barbara (59:03)
And then I put pajamas on the dogs. Fortunately, they
Susy the Groomer and Producer (59:07)
Yeah.
Barbara (59:08)
didn't have yeasty feet. it was not one of the really bad areas. It was mostly a body thing, which was to me was real strange. And they didn't have yeasty ears, but they had yeasty necks. And they had yeast around the s the base of their tails.
Barbara (59:31)
and on their hips and on the sides of the dog and in the armpits. really strange. But here's the antimicrobial mechanism. It's a multi-target attack. So they can both contact and ad sorb
Barbara (59:57)
To the say it Pseudomonas oreginosa to the bacterial
Susy the Groomer and Producer (01:00:04)
Tun dun dun.
Barbara (01:00:06)
molecule, and then they do oxidative damage to the cell membrane. So they break through the skin, so to speak, of the cell, and and they undergo intracellular oxidation
Barbara (01:00:26)
it's kind of a multiple attack, you know, so it's not just one single thing that they do, which is part of the problem for the creating the resistant microbes when we use
Barbara (01:00:50)
Antibiotics from the vet and we don't finish the protocol.
Susy the Groomer and Producer (01:00:57)
Yeah. Which is common.
Barbara (01:00:58)
That's how we
Barbara (01:01:00)
which is bad person behavior because that is what creates survivors of the
Barbara (01:01:09)
antibiotic. So anytime, or the antimicrobial in the case of say chlorhexidine, if we use chlorhexidine and we don't wait the amount right amount of time, let's say we only wait three minutes, not five to ten. Ten minutes would be if there's a lot of coat. Five minutes would
Susy the Groomer and Producer (01:01:33)
Right.
Barbara (01:01:34)
be a short coated or a thinly coated dog.
Barbara (01:01:39)
Ten minutes for a more coated dog like your Havanese puppy or a doodle or a double-coated dog. if we don't wait the amount of time, or if we shorten the period of an antibiotic and say, he's all better, I won't use the rest of it.
Barbara (01:02:03)
Then they have survivors and those survivors can hop from one dog to another dog to a person to another person to a dog to more dogs and persons and those survivors.
Susy the Groomer and Producer (01:02:19)
Ha ha ha.
Barbara (01:02:20)
Yeah, they hop around. You know, Susie,
Susy the Groomer and Producer (01:02:24)
That's not yeah.
Barbara (01:02:26)
I am so glad I don't have a shop right now because I would have to clean it.
Barbara (01:02:32)
Really well.
Susy the Groomer and Producer (01:02:35)
Yeah.
Barbara (01:02:36)
I would have to look at my habit of using the same brush on all of the dogs and rarely, if ever, cleaning my brushes or disinfecting them and combs. I I thought about this and I remembered my hairstylist
Barbara (01:02:58)
always would pull out a fresh comb from a drawer. They didn't have combs laying around on the table and they would pick up one that they used on the previous client and use it on me. No, they always had a clean sanitized comb and or brush that they would use on me. We need to do that. We need to do that.
Barbara (01:03:25)
why ozonated oil works so well? Because it's a multi-target action, attacks cell membrane, cytoplasm proteins, and DNA. It's a broad spectrum, effective against bacteria, yeast, fungi, some viruses, and some biofilms. Low resistance potential. We're not going to say that there's no potential for.
Barbara (01:03:54)
resistance but it's very hard to establish antimicrobial resistance with use of these oils and they're gentle on the skin. I looked on Amazon for ozonated oils for pets and guess what?
Barbara (01:04:14)
There's a company called well let me see what where that let me see if I can find that let me
Barbara (01:04:29)
Oops, we're going the wrong way. Here we go. Ozone Apothecary.
Susy the Groomer and Producer (01:04:32)
Ha ha ha ha.
Barbara (01:04:35)
Ozone Apothecary has pet shampoo with ozonated organ oil five percent, pet ointment for direct topical use of ozonated sunflower seed 10%, and eardrops. Look at that with ozonated olive oil.
Susy the Groomer and Producer (01:04:57)
Cool.
Barbara (01:04:57)
A hundred percent ozonated olive oil for pets and people. there's a solution for someone with a recurring can't kill it awful ear thing.
Barbara (01:05:14)
that cocker spaniel that my client euthanized because the ear problems were so
Barbara (01:05:23)
torturous for the point
Susy the Groomer and Producer (01:05:25)
Yeah.
Barbara (01:05:26)
if she were still alive, we would go to the ozoneated olive whale.
Susy the Groomer and Producer (01:05:32)
I'm thinking about it from my friend whose lab has horrible ears. I think that might help her. I'm gonna suggest it.
Barbara (01:05:38)
It you know,
Barbara (01:05:39)
it's likely to be a do no harm thing.
Barbara (01:05:43)
the first time that I applied the oz ozonated sunflower seed oil to my dogs, it seemed like it kind of increased the inflammation, but then it didn't. And subsequent applications it seemed to
Barbara (01:06:01)
do a lot even overnight. And in these studies that I that I read about using the oils directly as a topical, they would apply it every day. I think maybe every two or three days is good. because every day is is hard to make that commitment.
Barbara (01:06:29)
But I think that i I would try it. there's a vendor on Amazon, you know, so I think it costs about twenty four dollars for a little jar and what's to lose?
Susy the Groomer and Producer (01:06:43)
Yes, exactly. Especially yeah if it doesn't hurt anything, why not?
Barbara (01:06:48)
And and
Barbara (01:06:49)
so those those horrible ear problems, those are caused by pseudomodus of Raginoso. and I'm thinking of of reviving my presentation on that. I I
Susy the Groomer and Producer (01:07:03)
I like that idea.
Barbara (01:07:05)
yeah, I need to just like redo the slides on a better format. But
Susy the Groomer and Producer (01:07:13)
Yeah.
Barbara (01:07:14)
Yeah.
Barbara (01:07:14)
so that's it.
Barbara (01:07:16)
it's exciting,
Barbara (01:07:17)
One of the uses of ozonated oils is dental at the dentist. alternative medicine dentists use it a lot. So it's even used for mouth. So it's not it's not that toxic.
Susy the Groomer and Producer (01:07:36)
All right. Thank you for being here. Thanks for looking at our video because very cool. And we'll try to figure out how to unshare Barbara's screen in a minute. Hey, it's a process.
Barbara (01:07:49)
Yeah, I know. I Hello, hello.
Susy the Groomer and Producer (01:07:55)
That was fun. All right, I appreciate
Barbara (01:07:57)
What's that?
Susy the Groomer and Producer (01:07:58)
all the hard work you do, Barbara, for the show. Thank you everyone for listening. We're so happy to have you here, and we're so happy to have our vacation behind us and be putting out good content for everybody. Congratulations to all the people who were nominated for the Barclay Honors Award. This is the first year we didn't get nominated, and we are completely okay with it. So don't worry about me.
Susy the Groomer and Producer (01:08:20)
I'm not sitting at home crying. I'm sad, but it's fine. It's fine.
Susy the Groomer and Producer (01:08:26)
Don't forget to join us on Patreon to support the show or give us a little donation. Show the love so that we can keep producing this and and putting out our good content and happy grooming everyone. See you next time on the groom pod. Bye!
Barbara (01:08:41)
Take care of yourselves 'cause we love ya.